Shipping

We ship seeds, bulbs, corms, bare roots, dahlia tubers, and other seasonal products from our farm in Wisconsin.

Because many of our products are seasonal, grown or harvested annually, or offered as preorders, shipping timelines vary by product and time of year. The most current estimated shipping information for an item can always be found directly in the applicable product listing.

The information below provides our general shipping practices and typical timelines.

Shipping Timeframes

Seeds

In-stock seed orders typically ship within 1–3 business days, unless otherwise noted on the main seed page.

Bulbs, Corms + Bare Roots

Bulbs, corms, and bare roots offered during our seasonal presales ship in the fall as they become available to us.

Our typical shipping timeframe is:

• Bulbs & Corms: Begin shipping in October
  • Once initial presale orders have been fulfilled, new orders typically ship within 1–3 business days while inventory remains available. Some products, such as corms, may remain available and continue shipping through spring (as many of our customers plant corms in spring).
• Peonies: Begin shipping in November

These are estimates and may vary from season to season based on harvests, supplier delivery schedules, weather, and other circumstances outside of our control.

Once seasonal products arrive at our farm, please allow time for us to receive, inspect, sort, pack, and process orders. Due to the volume of orders received during our seasonal sales, fulfillment may take several weeks.

Please refer to the individual product listing for the most current estimated shipping timeframe.

Dahlia Tubers

Dahlia tubers typically ship in April, weather permitting.

Because dahlia tubers are living plant material and can be damaged by freezing temperatures, shipping may be delayed when necessary due to weather conditions at our farm, along the shipping route, or at the order's destination.

Our annual dahlia shipment is processed over the course of several weeks. Please refer to the individual product listing for the most current shipping information.

Orders Containing Products With Different Shipping Timeframes

We do not split shipments.

When an order contains products with different shipping timeframes, the entire order will generally ship together when all items in the order are available to ship.

For example:

• An order containing seeds and bulbs will ship according to the applicable bulb shipping timeframe.

• An order containing seeds and dahlia tubers will ship according to the applicable dahlia tuber shipping timeframe.

• An order containing bulbs or corms and peonies will ship when the peonies are available.

If you would like products with different shipping timeframes to arrive separately, please place them as separate orders.

Shipping Estimates

All shipping and fulfillment dates provided on our website are estimates rather than guaranteed delivery dates.

As a seasonal farm business working with living plant material, shipping can be affected by harvest timing, crop availability, supplier deliveries, weather, temperature, carrier conditions, and other circumstances outside of our control.

When there is a meaningful change to an anticipated shipping timeframe, we will provide updated information when appropriate.

For the most current and pertinent shipping information for a particular product, please refer to its individual product listing.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with tracking information at the email address provided with your order.

Please monitor your tracking information so you know when to expect delivery, particularly when your order contains living plant material.

If you do not see your shipping confirmation email, please check your spam or junk folder.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address before your order has shipped, please contact us as soon as possible at support@petalbackfarm.com. We will make every reasonable effort to update the address before shipment, but changes cannot be guaranteed once an order has entered the fulfillment or shipping process.

Questions About Shipping

Questions regarding an existing order can be sent to:

Petal Back Farm LLC
support@petalbackfarm.com

Please include your order number whenever contacting us about an existing order.